We are very to excited to have launched our Hotel Management Division.
To be honest this came as a bit of a surprise in that we realised whilst effectively managing the revenue and posted record occupancies, the related expenses were not too hard to control. Aside from this, keeping staff motivated and ensuring guest satisfaction, the rest fell in place.
If we think about it: revenue management deals with filling the hotel at the optimal rate, which also include:
- guest satisfaction management (all online portals have guest reviews/graphs/detailed info and the ability to respond to reviews)
- it deals with marketing (all online travel agents offer image management, facilities & virtual tours)
- it deals with sales (ensuring we achieve a high conversion based on the best rate vs. guest reviews the bookings will simply pour in)
- it deals with accounts (detailed invoices, detailed reservation statistics, some even with a forecast)
just add in a payroll, some housekeeping and front staff and off you go! mmh well not that easy in practise..
We are by no means trying to conquer the Hotel Management field as our core function remain providing outsourced revenue management. But I can safely say that we have done better (much better), than any of the large hotel management companies could dream of doing. Thus, rather see it as an extension of our service to you, and a viable alternative should you need to whole package.
- We can out perform and undercut any management company by applying the following simple principles:
- We promote your hotel’s brand and not our brand: no hefty marketing fees
- We sell your hotel direct: not via a call centre with reservation fees
- We manage the accountant in conjunction with an auditor without excessive accounting fees
- We sell via online platforms and not via an extensive (and sometime obsolete) sales team
The next time you get a big bill from your hotel management company, remember this message and contact us.
